• Listening supports trauma-informed care.
    ACEs/Resilience,  Communication

    Listening and Trauma-Informed Care

    I can’t believe it’s been more than a month since I led a workshop at the International Listening Association’s 40th Annual Convention in Vancouver, Canada. Time really does fly! And I admit, it flies faster as you get older. Maybe because there’s always so much stuff to do, great and small. At the convention, where the theme was “Listening to Conflict,” I started working from the belief that all conflict actually starts inside of us. I believe listening, genuinely listening to ourselves and others, helps us affirm what’s happening inside of us, so we can better handle what’s going there as well as on the outside. I shared how my…

  • Communication tools are only as good as the user.
    Communication

    Communication Is An Inside Job

    Exactly what is meant by communication? communication[kuh-myoo-ni-key-shuh n], noun the act or process of communicating; fact of being communicated. the imparting or interchange of thoughts, opinions, or information by speech, writing, or signs. something imparted, interchanged, or transmitted. a document or message imparting news, views, information, etc. passage, or an opportunity or means of passage, between places. communications, means of sending messages, orders, etc., including telephone, telegraph, radio, and television. routes and transportation for moving troops and supplies from a base to an area of operations. –Dictionary.com I’m not sure I’ve ever seen or heard “communication” used under Number 5, above, but I like it. A dictionary dive every now and…